Budget Import Error
I keep getting this message -The row count does not match the template.- even when I export and immediately import the same file without edits. Can anyone help?
Forum Discussion
Hi All,
I have also encounter this same error when i was trying to upload the 1st budget.
i also tried to export one and used the same template for upload but again, same error.
How to find the solution pls?
Thank you very much
Maykoo
Hi Maykoo,
Looks like the budget template is being a little cheeky. The best first step is to export the budget directly as a CSV from MYOB, rather than saving an Excel version as CSV. If CSV still isn’t working, try exporting and importing from a different browser or computer to see whether the issue is device-specific. For the formatting requirements, have a look at Working with CSV budget files. If none of that does the trick, you can reach out to our support team through the Contact Us page.
Cheers,
Doreen
