Forum Discussion

chungch's avatar
chungch
Contributing User
2 years ago

Cant Export To Excel from MYOB

I have just changed to a new laptop, everything is working in MYOB but then I wanted to export the file to excel, the below error show. I check the forum, they mention to repair or reinstall MYOB and...
chungch's avatar
chungch
Contributing User
2 years ago

the file is not exists, but I have give user the full permission to the path (public document folder and all sub folder)

gavin12345's avatar
gavin12345
Ultimate User
2 years ago

Hi chungch 

 

Can you now see the problem? - permissions don't matter if the file does not exist. As suggested by PriyaSelvaraj try re-installing the server edition - rather than confirming it is installed. AR2023 cannot export this data to excel unless it can find the CHKBKREG.xlt file.

 

Regards

Gavin

  • chungch's avatar
    chungch
    Contributing User
    2 years ago

    The file is there, permission has been given to full control.. The error is no longer there, but when I click on the export to excel button, nothing happens but when click on Display report the report will show. 

    • Mike_James's avatar
      Mike_James
      Ultimate Cover User
      2 years ago

      Hi chungch , is your Excel program 32 bit? Open Excel, select File, Account, then Account details (or similar) to find out.

       

      64 bit version will not work with MYOB.

      • chungch's avatar
        chungch
        Contributing User
        2 years ago

        it is 64bit version. But i have others laptop install with 64bit windows to.. it works..

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