Duplication of old bank feed
I have recently had a SYSTEM user ID entry created impacting our debit card feed. It has duplicated around 150 entries back into 2024 with the impact that the bank account, expense accounts and GST a...
Forum Discussion
thank you Sai - if I hide the feeds and a solution is found by MYIOB team, does this impact their fix at all, and if I hide the bank feed does it automatically hide the other side of the entry (expense) which has been auto generated by the system?
Hi rroberts,
Thanks for checking that. Hiding the bank feed line shouldn’t stop the MYOB team from working on a fix if one’s needed. It’s mainly a way to remove that bank feed transaction from view so it doesn’t keep getting in the way.
Also, hiding the bank feed line won’t automatically hide or remove the expense entry that was created on the MYOB side. If that expense was created from a match or allocation, it would need to be reviewed separately. And if the bank feed transaction has already been matched or allocated, it usually needs to be unmatched first before it can be hidden.
Regards,
MYOB
