26 days ago
Emails not sending.
Hi, I have spent all morning trying to send 1 invoice via email (along with many others) but none are showing up as sent (in the sent emails tab). I have followed the help assistant & cleared the ca...
Hi SarahD24,
Depending on your email settings, the email invoices should be sent from either Outlook or directly from AccountRight. If your email invoices are set to be sent from Outlook, you should check the sent items folder in Outlook. If the emails are not there, they might be in the outbox. If the emails are sent directly from AccountRight, you can view the sent emails within the software itself. You might also want to check your email settings because sometimes the configuration can cause issues with sending emails.
Let us know if you need any further help.
Thanks,
Genreve
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