Forum Discussion

RoslynC's avatar
RoslynC
Cover User
1 year ago

Error 184 Duplicate Customer PO number

We have an intermittent problem with downloading two line customer service invoices.  Sometimes  part of a download will import ok, but part or all will be rejected because of duplicate POs.  Our Settings do not have a  warning for Duplicate POs, and the invoices do not have duplicate POs.  Any advice?

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 year ago

    Hey RoslynC,

     

    Bit of a strange one, especially if there aren't actually any duplicate POs. This one's best passed on to our support team on Live Chat via our virtual assistant, MOCA, so they can take a closer look at what's going on under the hood and help get it sorted.

     

    Cheers,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.