Hi MalloryJ,
Yes, the way to deal with Error 4077 is to get our team to fire up a fix script—it usually does the trick. Sometimes, though, the issue can hang around if someone logs into the file while the script's doing its thing. No stress, I’ve rerun the script on your file just in case.
Before you dive into importing that file, make sure to clear your AccountRight cache and log back in. If it’s still acting up, it might need a closer look from our team. You can jump onto live chat with MOCA (our virtual assistant) or buzz the team for a chat—the contact deets are all up on our website.
Cheers,
Princess