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YvetteBenkis's avatar
YvetteBenkis
6 days ago

Exporting Data

Why does your export assistant export information I did not select? I am trying to increase my prices across the board, but this is IMPOSSIBLE to do when you are INCLUDING ALL MY INACTIVE ITEMS. These are INACTIVE for a reason. Where is the DELETE option??  Last year I spent quite a lot of time on the phone to troubleshoot this problem. Noone at MYOB had any clue as to why this was happening. No explanation and no answer. I DO NOT have time to go through the exported spreadsheet and delete one by one the rows I DO NOT NEED. One mistake and MY IMPORT IS INCORRECT. Xero is looking better and better everyday!! Not only are my CURRENT items sold exported but so is everything INACTIVE and even more problematic...EVERYTHING I BUY!!! 4317 excel lines!!!! ts a joke....I have been putting off my price increases because your system is flawed.

2 Replies

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    5 days ago

    Hi YvetteBenkis,

     

    I understand how including inactive items in the export can easily lead to errors. I recommend posting this issue on the Ideas Exchange board so other users can vote on it for consideration in future updates.

     

    Regards,
    Genreve

  • gavin12345's avatar
    gavin12345
    Ultimate User
    4 days ago

    Hi YvetteBenkis 

     

    While you wait for votes, and eventual changes, perhaps try this:

    • in addition to selecting the fields you needs, select the Inactive Item field
    • open in excel and sort the entire table by this column
    • delete all rows not required in one selection, based on this column

     

    FYI there is a good reason to include all items in an item export. Also if you want someone to delete unwanted items (used or not), get in touch with MYOX Services - they can delete in bulk.

    Regards

    Gavin

     

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Why does your export assistant export information I did not select? I am trying to increase my prices across the board, but this is IMPOSSIBLE to do when you are INCLUDING ALL MY INACTIVE ITEMS. These are INACTIVE for a reason. Where is the DELETE option??  Last year I spent quite a lot of time on the phone to troubleshoot this problem. Noone at MYOB had any clue as to why this was happening. No explanation and no answer. I DO NOT have time to go through the exported spreadsheet and delete one by one the rows I DO NOT NEED. One mistake and MY IMPORT IS INCORRECT. Xero is looking better and better everyday!! Not only are my CURRENT items sold exported but so is everything INACTIVE and even more problematic...EVERYTHING I BUY!!! 4317 excel lines!!!! ts a joke....I have been putting off my price increases because your system is flawed.

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Why does your export assistant export information I did not select? I am trying to increase my prices across the board, but this is IMPOSSIBLE to do when you are INCLUDING ALL MY INACTIVE ITEMS. These are INACTIVE for a reason. Where is the DELETE option??  Last year I spent quite a lot of time on the phone to troubleshoot this problem. Noone at MYOB had any clue as to why this was happening. No explanation and no answer. I DO NOT have time to go through the exported spreadsheet and delete one by one the rows I DO NOT NEED. One mistake and MY IMPORT IS INCORRECT. Xero is looking better and better everyday!! Not only are my CURRENT items sold exported but so is everything INACTIVE and even more problematic...EVERYTHING I BUY!!! 4317 excel lines!!!! ts a joke....I have been putting off my price increases because your system is flawed.

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Moderator","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:284705":{"__typename":"User","id":"user:284705","uid":284705,"login":"Genreve_S","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-09-23T13:58:42.919+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:62"},"entityType":"USER","eventPath":"community:myob/user:284705"},"ModerationData:moderation_data:892126":{"__typename":"ModerationData","id":"moderation_data:892126","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:892126":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:284705"},"id":"message:892126","revisionNum":1,"uid":892126,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ARimportexport"},"parent":{"__ref":"ForumTopicMessage:message:892109"},"conversation":{"__ref":"Conversation:conversation:892109"},"subject":"Re: Exporting Data","moderationData":{"__ref":"ModerationData:moderation_data:892126"},"body":"

Hi YvetteBenkis,

\n

 

\n

I understand how including inactive items in the export can easily lead to errors. I recommend posting this issue on the Ideas Exchange board so other users can vote on it for consideration in future updates.

\n

 

\n

Regards,
Genreve

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Hi YvetteBenkis 

 

While you wait for votes, and eventual changes, perhaps try this:

 

FYI there is a good reason to include all items in an item export. Also if you want someone to delete unwanted items (used or not), get in touch with MYOX Services - they can delete in bulk.

Regards

Gavin

 

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