Forum Discussion

Amankaur's avatar
Amankaur
Contributing User
11 months ago

Importing Supplier Card but Skipping Bank Details

Hi There,   We have moved to MYOB Business Plus recently and i been trying to import Supplier Cards but everytime i try the import - MYOB skips BSB number for all suppliers but imports account numb...
Mike_James's avatar
Mike_James
Ultimate Cover User

Hi Amankaur , does your BSB include a hyphen? If so try removing it. If not, add it.

 

Test this on a single supplier.

Amankaur's avatar
Amankaur
Contributing User
11 months ago

Hi Mike,

 

I have tried importing supplier cards - BSB with Hyphen and without hyphen - but it didnt worked both times .

 

Is there anything else that might cause this issue ?

 

Regards,

Aman Kaur

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    11 months ago

    Hi Amankaur, 

     

    Thanks for posting and welcome to the Community Forum. 

     

    I'm sorry to hear about your difficulties in importing your contact information. I recommend checking to see if there are no extra characters like spaces while creating the import file. Also, you can send us information as to how the bank information is formatted using variables like a,b,c,x, and y (e.g. BSB:xxxxxx) or send us an import file (just replace the bank information with random numbers). This will help us investigate what is causing this issue.

     

    We look forward to your response.

     

    Thanks,

    Genreve

     

     

     

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    11 months ago

    Hi Amankaur, 

     

    I'm just following up in case you need further help with your import.

     

    Let us know if you require further assistance.

     

    Thanks,

    Genreve

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      11 months ago

      Hi Amankaur, 

       

      I hope you are well today. We are closing this case as we haven't received any updates regarding your concern. 

       

      Don't hesitate to create a new thread if you require any other assistance.

       

      Thanks,
      Genreve

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