Forum Discussion

Amankaur's avatar
Amankaur
Contributing User
11 months ago

Importing Supplier Card but Skipping Bank Details

Hi There,   We have moved to MYOB Business Plus recently and i been trying to import Supplier Cards but everytime i try the import - MYOB skips BSB number for all suppliers but imports account numb...
Amankaur's avatar
Amankaur
Contributing User

Hi Mike,

 

I have tried importing supplier cards - BSB with Hyphen and without hyphen - but it didnt worked both times .

 

Is there anything else that might cause this issue ?

 

Regards,

Aman Kaur

Genreve_S's avatar
Genreve_S
MYOB Moderator
11 months ago

Hi Amankaur, 

 

Thanks for posting and welcome to the Community Forum. 

 

I'm sorry to hear about your difficulties in importing your contact information. I recommend checking to see if there are no extra characters like spaces while creating the import file. Also, you can send us information as to how the bank information is formatted using variables like a,b,c,x, and y (e.g. BSB:xxxxxx) or send us an import file (just replace the bank information with random numbers). This will help us investigate what is causing this issue.

 

We look forward to your response.

 

Thanks,

Genreve

 

 

 

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