Wow I just worked out what we were doing wrong!
I was just typing 11112 (whcih is what we used to be able to do)
Now I have to tpye 1-1112 for it to show up ....
thanks anyway!!!
Hello MaddieDixon
Thank you for taking the time to bring your issues to the MYOB Community Forums. I hope you will find lots of helpful topics and articles here.
As your exporting issue appears to happen after clicking export (ie not a greyed out option), I found this post on the forums that may have similar symptoms to what you are experiencing. Please feel free to have a read of it and see if you think the steps offered are suitable for your issue.
SOLVED: Can't export to Excel since upgrading
Reports not exporting to Excel since the latest update - no error message
With the GL code issue, so I am not misunderstanding you, are you referring to windows such as this one? If you are able to provide clarification on this it would be greatly appreciated in understanding what you are encountering better.
Hi Andrew,
Thanks I will try those for the excel problem..
Yes that is the screen I mean. The GL is active, but when I search in there when I am on a report it doesn't show up. I have to scroll and find the GL
Hello MaddieDixon
Thanks for confirming that. I was unable to replicate your issue on my machine, both from the reports menu and within the report itself. Can I ask what version you are running and on what hardware and software environment/system please?
It does sound like unusual behavior and I was wondering if this is a recent change or if it has existed for a while? I would also recommend that you try to clear the caches and do a fresh re-install of AccountRight to see if that will reset any behaviors.
Wow I just worked out what we were doing wrong!
I was just typing 11112 (whcih is what we used to be able to do)
Now I have to tpye 1-1112 for it to show up ....
thanks anyway!!!
Hi MaddieDixon
Thanks for your reply, and I'm glad to hear that you have found an answer to your issue, and a massive thanks for sharing your findings with the community! I hope that your perseverance and testing will be of great benefit to all users on the forums in looking for help.
If you ever have any other issues in the future, please don't hesitate to post again.
Happening to all of us here (3x users)
Running AccountRight 2019.2 (latest version)
I will do a re-install and see if that fixes the problem
Hi Andrew,
No good. I reinstalled MYOB AccountRight
Then I cleared my Caches and re-opened AccountRight and still not working
I have attached a screenshot to show you what I mean
