Forum Discussion
Shella_A
2 years agoMYOB Moderator
Hi scotzam,
Thanks for your post.
We’re sorry to hear about your issues exporting to Excel. We appreciate your patience with this matter. I would suggest clearing the cache of AccountRight first. Here are the steps.
- Click the windows button + R.
- Type in %localappdata%/myob and click okay.
- From the folders open AccountRight > Current > Cache.
- Deleted all files in this folder.
If the issue persists after clearing the cache, please send me your diagnostic log. Also, I would appreciate it if you could tell me what version of Excel you are using.
We look forward to your response.
Kind regards,
Shella
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