Forum Discussion

NotAUser911's avatar
1 day ago

2026 Billing Issue

Hello, 

 

I have been billed a subscription cost for this app which I do not use or need as I am not running a business.

My journey with MYOB Solo was purely out of curiosity.

Inadvertently I’ve been signed up to your service and billed $90 which I would like to dispute.

 

Please advise, and thanks for your understanding.

 

Kind regards,

Not A Solo User

1 Reply

  • Hi there NotAUser911​ 

    Thanks for giving Solo a shot and we totally understand if you're not running a business and the app is not suitable for you.

    the Community team are not able to assist directly with billing inquiries & disputes, so we recommend creating a case with the MYOB billing team by emailing them here: [email protected].

    To help them review your case, please provide a summary like you did here and include any other relevant information. 

    Thanks, and all the best!

    [Edit] - fyi I removed your second post, we recommend not sharing invoice #s and other personal points of data in the forum