Forum Discussion

ryancarroll's avatar
1 month ago

Account Owner login failed

I have my accountant access this week, and first time logging back in, I can’t login to the app as it says admins and owners only, so obviously thinks I am the accountant, how can I regain access to my account 

1 Reply

  • Hey ryancarroll​! Thanks for sharing this one ☝️

     

    Definitely not what we love to hear! Sorry to hear about the issues logging in over the weekend, I have made some adjustments which I'm hoping resolve your issue. As discussing a login issue can require potentially sensitive info, I'm going to send you an email so we can chat privately, just in case we need some extra troubleshooting. 

    Chat soon 🔜🙌

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