Credits or discounts on invoices
Hi, I just signed up for MYOB solo today as the previous app was using just had a substantial price hike. I have been playing around with the invoicing to see if it will be appropriate for my busines...
Forum Discussion
Thanks for the detail, that helps heaps! I'll give you the current way of doing this from Solo, but once discounts are live it will make this a lot simpler!
Unable to deliver lesson/Overpayment
Let's say a parent has pre-paid 4 lessons for the month, each one is $50, for total of $200. However, you were unable to deliver one lesson, and you'd like to apply $50 to next months invoice. The current way to go about this is to use your CASH account:
Step 1 Refund the full $200 from the original invoice to your CASH account (sometimes referred to as a contra account - think of this like your Solo piggy bank, you can use it to move money around when needed).
Step 2 Create a new invoice for $150. Add a quick note to your customer explaining that the original invoice has been reduced to $150 for services provided, and the remaining $50 will be credited towards their next invoice.
Step 3 Record a $150 payment for this new invoice to the CASH account. Don’t forget to email the updated invoice to your customer!
Step 4 Create a fresh new invoice for future services of $200.
Step 5 Apply the remaining $50 (from that earlier refund) as a payment to this new $200 invoice, again using the CASH account. The invoice will only show $150 due. Email this new invoice to your customer too.
Applying $100 Voucher
I might need a little more info here, what is your current process for these vouchers? Do the parents supply the voucher to you, you discount their invoice, and then collect the voucher value from the government separately?
Thanks for the instructions on the work around. To be honest, it’s a lot of extra time and work to do something that previously took me 10 seconds by entering in a negative amount as a credit for undelivered lessons on the following term’s invoice. 🫠
For the vouchers, the parents fill in a form and submit it to me. I then submit their details on a government website and invoice the parent a reduced amount. I am reimbursed for the voucher amount by the government department a week or 2 later.
