Deleting a Paid Invoice with $0 balance owing ?

Question

Today I did an Event whereby the customer paid in full via EFTPOS and asked for a tqx invoice to be sent to thrm by end of day.

This amount was included in my daily EFTPOS settlement and was captured in Sales as recorded Income.

I’ve created an invoice with $0 balance owing and sent it via email. This has now created a recorded payment record for the amount paid via EFTPOS in “Money In”

Effectively, I have now doubled up.

I don’t need to send invoices often (almost all of my income is generated via Eftpos and captured daily in the “Sales” category), but I would like to know if I can send the occasional invoice to customers from the app without doubling up the amounts, and if those invoices/recorded payments can be deleted after thry heve been sent ?

jared-solo · Answer

G'day dgray76​&nbsp;
&nbsp;
You’ve uncovered one of our more delightful little infinite loops, the classic “can’t delete a $0 invoice because it’s paid, but there’s no payment to remove, so you also can’t delete the customer because they’re linked to a paid invoice” spiral. A real logic pretzel. 🥨
This one slipped past our designers (who are now side-eyeing their whiteboards), but we’re on it and working on a fix.
For now, the easiest workaround is to rename that customer to something like “Do Not Use” so you can steer clear going forward. I’ve logged your info and will be in touch once we’ve sorted it.
Seriously, thanks for flagging this! These little things help us make the app better 💜

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Deleting a Paid Invoice with $0 balance owing ?

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