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mw7's avatar
mw7
Member
12 days ago

MYOB Solo Money Account fails Square Verification

Tried twice to link my Solo Money bank account to Square to receive payments. Had no trouble before with a different banking service. Neither Square nor MYOB can shed any light on why this is happening beyond the standard responses:

- Bank info must be entered correctly
- Must be a transactional account which allows direct debits

- Must have min $1 balance to facilitate test transaction


Have previously linked to Square using other bank accounts and had no issues. 

2 Replies

  • Hey mw7​, happy Friday and thanks for dropping by!

     

    As this relates to Solo Money and your banking, I've raised a request to have a member of the team reach out to you directly, so we're not discussing potentially private details on a public forum. Keep an eye out for more details from them soon, but if you've not heard anything you're welcome to reach out to us directly by tapping MoreChat with us in the Solo app. 🕺