remove daily email limit
I want to remove daily email limit. Have called, used moca several times, emailed etc and all I get is, Solo is outside of their scope and redirect to somewhere else. I am going in circles and wastin...
Forum Discussion
Hey Teenark66,
It sounds like Solo’s spam filter has been a little too keen. With newer Solmates, Solo does sometimes place a limit on how many invoices can be sent and to how many contacts. That’s just to keep everyone protected from accidental spam. The good news? Those limits reset every day automatically and the more Solo gets to know you and the way you work, the less chance of you hitting those limits!
In the meantime though, don't worry you’re not stuck. You can open the invoice, tap Share PDF, and send it straight out via your own email app (Outlook, Gmail, etc.) as a quick workaround until the limit refreshes.
If you want to chat this through in more details (and not go in circles), the fastest way is to jump into Solo and tap More > Digital Assistant > Chat with us. You’ll get straight through to our Solo team, who can talk through what’s possible and make sure you’re supported.
We know this has been frustrating but we’ll help you get moving again in no time💪
