Forum Discussion

Roxanne-83's avatar
Roxanne-83
Member
8 months ago

Sending invoice

I cannot send invoice, it keeps failing when all details are correct.
Han-Solo's avatar
Han-Solo
MYOB Staff
8 months ago

Hi Roxanne-83​ 👋


Thanks for flagging that. Can you check that you’ve selected a reply-to email address in your settings?


You can find this by going to:

More > Invoice Settings > Invoice Email

Then make sure a reply-to email address has been set.


If everything looks good but it’s still not working, can you create a ticket with us so we can take a closer look?

You can do this from within the app by going to: More > Digital Assistance

Thanks,

Hannah  ☺️

 

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