Subscription cancellation
Hi I have been trying to cancel my subscription for over a month and finally got through on Wednesday after being I b hold for hours. I have never used the app and don't plan to but now because I was...
Forum Discussion
That email is VERY deceitful! I found it in my spam AFTER I was told I can’t cancel my subscription until 2027. That email is FULL of app features and at the very bottom in small font after you’ve scrolled 10 times, it then says FYI it’s gonna renew. After seeing all these people with the same canceling issue, clearly you need to stop doing that and just send a direct email “YOUR SUBSCRIPTION IS ABOUT TO RENEW” like every other business does. It’s a bit of a scam if I’m honest.
Hi KristikMUA - I brought this up my chat messages with you, but if you’d like this reviewed & resolved, I’d strongly encourage you to raise it with the MYOB Feedback & Resolutions team using the email I provided. They’re best placed to take a closer look and assess things from there.
