Hi Busta,
No worries! Accessing MOCA is quite straightforward. If you're still experiencing issues, our virtual assistant, MOCA, is designed to dive deeper into issues like this. Give it a go by clicking here, scrolling down a little bit, and looking for the chat button on the lower right side of the screen. Don't worry if MOCA can't provide the help you need; our live chat team is just around the corner to pick up where MOCA left off.
Feel free to post again anytime you have other queries.
Kind regards,
Shella