Forum Discussion

BPHACCOUNTS's avatar
BPHACCOUNTS
Member
2 years ago

Electronic payment account

When I go to prepare electronic payments, the account that I always use to create the upload file is no longer visible. I have checked everything and cannot understand why it is suddenly not visible....
PriyaSelvaraj's avatar
PriyaSelvaraj
MYOB Staff
2 years ago

Hi there,

 

Thank you for reaching out.

 

Please ensure the account type is an asset, and it is linked to an electronic clearing in the linked account. 

Refer to this help article to double-check the settings Setting up electronic payments - MYOB Business - MYOB Help Centre.

If you require further help on this issue, kindly send me a screenshot of the linked account settings and chart of accounts, so that I can look into it.

 

Regards

Priya

 

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