Forum Discussion
Earl_HD
16 days agoMYOB Moderator
Hi MichelleC2 ,
Thank you for your detailed post and for providing the screenshot. I understand how frustrating this can be. To resolve this issue, you need to delete the invoice payment first before you can re-record it.
If you continue to experience issues after following these steps, please feel free to reach out to our virtual assistant, MOCA, through myob.com/support for further assistance. Our live chat team is also available to help if needed.
Thank you for your patience, and I hope this resolves your issue.
Regards,
Earl