Forum Discussion

Suresh_Patel's avatar
Suresh_Patel
Experienced User
10 days ago

Incorrect BAS Sales Figure when using prefilled

Hi MYOB Support Team, I started using the MYOB BAS feature to lodge our BAS, but I've realised that MYOB prefill use the wrong sales figures. Surprisingly, the GST amounts on sales and purchases, as...
Suresh_Patel's avatar
Suresh_Patel
Experienced User
4 days ago

Can someone from MYOB investigate this?

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    4 days ago

    Hi Suresh_Patel,

     

    No worries, we can definitely take a closer look at what's going on with your file. You can check out our help sites like myob.com/support or myaccount.myob.com. There, you'll meet MOCA, our virtual assistant. MOCA can connect you to our live chat team. You can also send a support request through My Account. Just remember to add more details and maybe some screenshots of your BAS report. This will help our team understand better what's happening.

     

    Cheers,

    Princess