Forum Discussion

Kristelle's avatar
Kristelle
Trusted Cover User
3 years ago
Solved

Account automatically goes to electronic payment

All of a sudden, in MYOB Business Pro, when I try to make a payment to a supplier, it is selecting a different account as my default account for payment (one that has never been used) & if I try & us...
  • Kristelle's avatar
    Kristelle
    3 years ago

    Hi Lisa

     

    I have had a look at the chart of accounts & I don't even have an electronic clearing account.

    I ended up just putting it to an old undeposited funds account that is not used anymore, just to not have it linked to my main account. That seems to have sorted it out for me to do the payments as per normal.

     

    Thanks

LRBooks61's avatar
LRBooks61
Ultimate Cover User
3 years ago

Hi

i would use the default electronic payment clearing account in the linked accounts for electronic payment 

 

you don't have to use electronic payment s at all though if that is your preference 

 

just make sure you set the cheque or cash payment linked accounts to your chosen bank account 

 

hope that helpsLisa 

Kristelle's avatar
Kristelle
Trusted Cover User
3 years ago

Hi Lisa

 

I have had a look at the chart of accounts & I don't even have an electronic clearing account.

I ended up just putting it to an old undeposited funds account that is not used anymore, just to not have it linked to my main account. That seems to have sorted it out for me to do the payments as per normal.

 

Thanks

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.