Forum Discussion
Hi AustraliaRus
Can you change the Period filter to Custom, enter the custom date range and confirm if you're still getting the same issue ?
No the problem is in the lower 'match transaction' panel where inexplicably you are limited to 365 days - how do I close off the older invoices that are open (see lower half of pic below - open invoices for this customer) but I can't access them ?
(I have the same problem as the original poster)...
Darryl
- Steven_M2 years agoFormer Staff
Hi LinesiderNZ
My recommendation would be to enter the payment transaction manually. This can be done for invoices via Sales>>Create customer payment and Purchases>>Create supplier payment for purchase transactions.
Once that payment transaction has been entered manually, you would go into the Banking>>Bank transaction and use the match functionality to match the bank transaction and the manually record payment transaction.
Please note that the above assumes that the payment has been made recently on an older dated transaction. - LinesiderNZ2 years agoUser
It doesn't seem to be allowing you to match against invoices older than one year. I'm having the same problem