Forum Discussion

Experienced Cover User

3 years ago

Allocate Me

This has only happened in the last two weeks and I think it is a bug. Every time I go to allocate transactions, the "allocate me coloumn" just has a circle showing thinking after I've sellected the allocation and doesn't show where the transaction has been allocated. I have to refresh the page and then go to see allocated transactions to find it. This is very annoying as I have 20-30 transactions a day to process, I want to see where they are being allocated straight away. How can this be fixed? Please also note I have 4 other account which are working fine, it's just one of my accounts which is why I suspect it's a bug.

POP-IT
3 years ago
Hey C00L and Sam_R,

There is a workaround I have found for this issue whilst the dev team fixes this.

Click on the arrow on the right of the transaction and select your account then press save.

Sam_R
Former Staff
3 years ago
Hi C00L,

Thank you for your post.

Were you able to open your software on another device and let me know if the issue persists?
- POP-IT
  3 years ago
  Hey C00L and Sam_R,
  
  There is a workaround I have found for this issue whilst the dev team fixes this.
  
  Click on the arrow on the right of the transaction and select your account then press save.
  - Marc-H
    Experienced Cover User
    3 years ago
    Thanks, this works, appreciate you taking the time.
    
    Not sure what Im actually reciving for my $$
    
    A platform that is falling apart and crowd sourced solutions ?
    
    What could possybilly go worng ??
- C00L
  Experienced Cover User
  3 years ago
  Yes I did try this and the same issue is happening.