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C00L's avatar
C00L
Experienced Cover User
3 years ago
Solved

Allocate Me

This has only happened in the last two weeks and I think it is a bug.  Every time I go to allocate transactions, the "allocate me coloumn" just has a circle showing thinking after I've sellected the allocation and doesn't show where the transaction has been allocated.  I have to refresh the page and then go to see allocated transactions to find it.  This is very annoying as I have 20-30 transactions a day to process, I want to see where they are being allocated straight away.  How can this be fixed?  Please also note I have 4 other account which are working fine, it's just one of my accounts which is why I suspect it's a bug.  

  • POP-IT's avatar
    POP-IT
    3 years ago

    Hey C00L and Sam_R,

    There is a workaround I have found for this issue whilst the dev team fixes this.

    Click on the arrow on the right of the transaction and select your account then press save.

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  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi C00L,

     

    Thank you for your post.

     

    Were you able to open your software on another device and let me know if the issue persists? 

    • POP-IT's avatar
      POP-IT
      User
      3 years ago

      Hey C00L and Sam_R,

      There is a workaround I have found for this issue whilst the dev team fixes this.

      Click on the arrow on the right of the transaction and select your account then press save.

      • Marc-H's avatar
        Marc-H
        Experienced Cover User
        3 years ago

        Thanks, this works, appreciate you taking the time.

         

        Not sure what Im actually reciving for my $$

         

        A platform that is falling apart and crowd sourced solutions ?

         

        What could possybilly go worng ??

    • C00L's avatar
      C00L
      Experienced Cover User
      3 years ago

      Yes I did try this and the same issue is happening.