Forum Discussion

jackH1's avatar
jackH1
Contributing User
11 months ago

Applying multiple tranfer to 1 payroll transaction

Hi Everyone,   I have an employee who has likes a split payment and has been paid into 2 seperate bank accounts and this is now unable to be reconciled in the bank feeds and applied to the one empl...
jackH1's avatar
jackH1
Contributing User

Hi Doreen,

 

Thank you for your response, I was hoping there was a quicker work around thank reversing and redoing the pay runs for those periods.

Because the employee had split his wages into 2 seperate bank accounts this is causing the issue as they can not be applied to 1 pay amount. To recity this will I need to reverse the pay, then change his payment method to split payments entering the amounts to match the bank feed transactions, will this then let me apply the 2 seperate amounts to the 1 payroll transaction?

 

Thanks,

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
11 months ago

Hi, jackH1

 

Thanks for your response.

 

For us to further assist you with this, kindly send us a screenshot of the payroll transaction and the bank feed transaction for the specific employee. This will help us provide more details on how to correct the situation. Make sure to remove any sensitive information before posting in the Forum.

 

Best regards,

Doreen

  • jackH1's avatar
    jackH1
    Contributing User
    11 months ago

    Hi Doreen,

     

    Sorry, for the delay, please find photos attached.

    Multiple transfers equal the total amounts but will not apply to the payroll transaction.

     

    Thanks,

    Jacinta

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      11 months ago

      Hi, jackH1

       

      We truly appreciate you taking the time to send the screenshots requested.

       

      As per the screenshots, only one payroll transaction is processed and two bank feed transactions. With this, you won't be able to match the two bank feed transactions to only one payroll transaction. To correct the situation, you will need to reverse the payroll transaction. Once reversed, reprocess two payrolls, and the amount for each payroll to be processed will depend on the amount showing on your bank feed. This will allow you to match a payroll transaction to a bank feed transaction.

       

      We have the Help Article: Fixing a pay. Go to Delete and reverse an employee's pay for more information on how to do it.

       

      Feel free to reach out if further assistance is needed.

       

      Best regards,

      Doreen

      • jackH1's avatar
        jackH1
        Contributing User
        11 months ago

        Hi Doreen,

         

        Thank you for getting back to me.

         

        Just to confirm, once the pay run has been reversed I will then need to reprocess but before that I will need to:

        1. change the payment method for the emplyee to EFT

        2. update to Split net pay between multiple accounts and the correct amounts as per the bank feed transactions

        3. reprocess pay run

         

        I appreciate your help with this.

         

        Thank you,

        Jacinta

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