Forum Discussion
Hi, jackH1
Yes, that is correct! If there's anything you need assistance with, feel free to reach out.
Best regards,
Doreen
Hi Doreen,
I had followed all the above steps but unfortuntely it has done the same thing even after changing payment method to EFT for the employee its noted employee payment as Cash account. Would this be because its going by the previous payment method?
I reveresed, then reported as an updated pay run.
Is there something I am doing wrong?
Thanks again,
Jacinta
- Doreen_P2 years agoMYOB Moderator
Hi, jackH1
Thanks for updating us.
If a pay run has been reversed, the payment method will be changed automatically to cash. After reversing the pay run, you will need to process 2 separate pay runs because there are 2 bank feed transactions sitting to match with a payroll transaction. The change of payment method to EFT is for future payments if an employee requests a split payment. You will no longer need to reprocess paying the employee in real life because the employee has already been paid. You may also refer to the following steps below:
- Reverse the pay run
- Reprocess 2 pay runs depending on the amount that is in the bank feed transactions
- Match the payroll transactions to the bank feed transactions
Let us know how it goes.
Best regards,
Doreen
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.