Forum Discussion

jackH1's avatar
jackH1
Contributing User
2 years ago

Applying multiple tranfer to 1 payroll transaction

Hi Everyone,   I have an employee who has likes a split payment and has been paid into 2 seperate bank accounts and this is now unable to be reconciled in the bank feeds and applied to the one empl...
Moon239's avatar
Moon239
Contributing User
1 year ago

No error message

all steps and data are correct

says saved at the top 

but reverts back to nothing in the fields! and Percentage %

i have cleared the all browser settings and tried on Edge, Firefox, and chrome

all the same results.

 

i am at a loss

 

 

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi, Moon239

 

Thanks for your response.

 

We tried replicating the concern on our end and were able to make changes and save the percentage of the split payment. Even after refreshing the window, the percentage is still there. With that, are there other users of the business file that can make changes to the employee file? If yes, kindly advise the other user to make changes to see if the same happens. Please let us know how it goes.

 

Best regards,

Doreen

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