Forum Discussion

Julzee's avatar
Julzee
Partner
4 months ago
Solved

Bank Feed incorrectly cancelled

My client inadvertently cancelled the bank feed with CBA, I was able to ask MYOB to reactivate in the background which they did. Perfect. I lost 5 days of bank entries so exported just those dates I...
  • Doreen_P's avatar
    Doreen_P
    4 months ago

    Hi Julzee,

     

    Thanks for your post.

     

    For us to be able to check bank feeds on our end, please provide us the last four digits of the serial number of the file you're having issues with as well as the last four digits of the bank account used in bank feeds.

     

    We are looking forward to your response.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
4 months ago

Hi Julzee,

 

Thanks for your post.

 

For us to be able to check bank feeds on our end, please provide us the last four digits of the serial number of the file you're having issues with as well as the last four digits of the bank account used in bank feeds.

 

We are looking forward to your response.

 

Best regards,

Doreen