Forum Discussion

Louise678's avatar
Louise678
Experienced Cover User
3 months ago

Bank Feeds for Credit Cards

We have had bank feeds for our Business Credit Card for years from the CBA. We are trying to add another Credit Card to our bank feeds. It is a personal credit card and we have been told from MYOB Ba...
  • Earl_HD's avatar
    Earl_HD
    3 months ago

    Hi Louise678,

    Yes, you can get bank feeds for AMEX credit cards, but there are specific conditions and limitations. Only AMEX cards issued directly by AMEX can be set up for bank feeds. Co-branded cards or those issued by other financial institutions may not be supported.

     

    There have been ongoing issues with setting up bank feeds for AMEX credit cards, and some users have reported difficulties. For example, some users have encountered errors when trying to authorize the bank feed through the AMEX online portal. If you experience such issues, it is recommended to contact AMEX support directly for assistance.

     

    Regarding your experience with the Ultimate CBA credit card, it is important to verify with the issuing bank whether the specific card type supports bank feeds before applying. This can save time and ensure that the card you choose will meet your needs.

    Regards,
    Earl

Louise678's avatar
Louise678
Experienced Cover User

Thanks Earl, Is it correct that an AMEX credit card can get bankfeeds to MYOB? 

Genreve_S's avatar
Genreve_S
MYOB Moderator
3 months ago

Hi Louise678,

 

That's right, you can add AMEX credit card bank feeds to your MYOB subscriptions. You can read more about it in this link.

 

Regards,
Genreve

  • Louise678's avatar
    Louise678
    Experienced Cover User
    3 months ago

    Are you positive that if we get an AMEX credit card we will be able to get bank feeds for it  ? I see a few posts that say they have not been able to do this. Is there a particular AMEX credit card that we need to get bank feeds:? It is just that we have spent alot of time getting an Ultimate CBA credit card not knowing that you can't get bank feeds for it. We need a card that can definitely give us bank feeds. Please help us here !!!

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      3 months ago

      Hi Louise678,

      Yes, you can get bank feeds for AMEX credit cards, but there are specific conditions and limitations. Only AMEX cards issued directly by AMEX can be set up for bank feeds. Co-branded cards or those issued by other financial institutions may not be supported.

       

      There have been ongoing issues with setting up bank feeds for AMEX credit cards, and some users have reported difficulties. For example, some users have encountered errors when trying to authorize the bank feed through the AMEX online portal. If you experience such issues, it is recommended to contact AMEX support directly for assistance.

       

      Regarding your experience with the Ultimate CBA credit card, it is important to verify with the issuing bank whether the specific card type supports bank feeds before applying. This can save time and ensure that the card you choose will meet your needs.

      Regards,
      Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.