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Quambaloo's avatar
Quambaloo
2 months ago

Bank feeds not working

Why do my bank feeds keep failing. The banking hub is showing the last time the bank was updated was 3/2/25. There have been a number of bank transactions since then. This has happened before and I c...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi Quambaloo,

The missing bank feeds you're experiencing are likely specific to your account. I recommend creating a support ticket from the My Account window so the bank feeds team can assist you with this concern.

Regards,
Earl

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feeds not working","id":"message:889993","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:302469"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Banking"},"conversation":{"__ref":"Conversation:conversation:889993"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:889993"},"body@stripHtml({\"truncateLength\":200})":" Why do my bank feeds keep failing. The banking hub is showing the last time the bank was updated was 3/2/25. There have been a number of bank transactions since then. This has happened before and I c...","body@stringLength":"234","rawBody":"

Why do my bank feeds keep failing. The banking hub is showing the last time the bank was updated was 3/2/25. There have been a number of bank transactions since then. This has happened before and I can't remember how to fix it.

","kudosSumWeight":0,"postTime":"2025-03-07T18:07:23.953+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:889993_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":23},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Why do my bank feeds keep failing. The banking hub is showing the last time the bank was updated was 3/2/25. There have been a number of bank transactions since then. This has happened before and I can't remember how to fix it.

"},"Conversation:conversation:889993":{"__typename":"Conversation","id":"conversation:889993","solved":false,"topic":{"__ref":"ForumTopicMessage:message:889993"},"lastPostingActivityTime":"2025-03-10T10:44:30.894+11:00","lastPostTime":"2025-03-10T10:44:30.894+11:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:889993":{"__typename":"ModerationData","id":"moderation_data:889993","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:889993_1":{"__typename":"Revision","id":"revision:889993_1","lastEditTime":"2025-03-07T18:07:23.953+11:00"},"ForumReplyMessage:message:890030":{"__typename":"ForumReplyMessage","id":"message:890030","conversation":{"__ref":"Conversation:conversation:889993"},"author":{"__ref":"User:user:294708"},"revisionNum":1,"uid":890030,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Bus-Banking"},"subject":"Re: Bank feeds not working","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:890030"},"parent":{"__ref":"ForumTopicMessage:message:889993"},"body":"

Hi Quambaloo,

The missing bank feeds you're experiencing are likely specific to your account. I recommend creating a support ticket from the My Account window so the bank feeds team can assist you with this concern.

Regards,
Earl

","body@stringLength":"659","rawBody":"

Hi ,

The missing bank feeds you're experiencing are likely specific to your account. I recommend creating a support ticket from the My Account window so the bank feeds team can assist you with this concern.

Regards,
Earl

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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