Forum Discussion

HLTN's avatar
2 months ago

Bank feeds stopped working.

My bank feeds have stopped working.

My bank details have not changed and I have not changed any settings within MYOB. When I click on the Managed Bank accounts tab within MYOB is says my bank accounts are Bank Feed Ready (which is what they have always displayed).

They were working fine for ages but stopped a few weeks ago. I waited for a few days thinking there may have been an issue and they would start again but they haven't.

 

  • Hi HLTN,

     

    Welcome to the Community Forum!

     

    I totally get that your bank feeds have stopped working even though your bank details and settings haven't changed. Normally, bank feeds should show up in MYOB the day after your bank transactions, but it can vary a bit depending on your bank. If you haven’t seen your transactions for more than a week, you'll need to raise a ticket via My Account for missing bank transactions so our support team can look into it further.

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess