Hi MrMoss ,
I'm sorry to hear about the difficulties you are having reconciling your accounts. Generally, this happens when a reconciliation is done before the most recent reconciliation date. I recommend following the steps outlined in this post to fix the issue.
Alternatively, you have the option to seek assistance from our virtual assistant, MOCA, available on our website. You also have the option to request support ticket through myaccount.myob.com. In case MOCA is unable to provide the help you need, you will be automatically redirected to our live chat support team.
Thanks,
Genreve
