Bank Rules with multiple amounts

Question

Hi,I'm trying to create a rule for transactions coming off my bank feed where the rule needs to match on two possible amounts. When I try to create the rule, I get a message saying the amount must be numeric. If I remove the 2nd entry, it works. I can put any number I like in the first part of the rule and it works, as soon as I try to add any number to the 2nd part of the rule, I get this error.&nbsp;Is this just not supported, and I should create 2 rules, or is there something else going on here?&nbsp;

princess_r · Answer

Hi GDodd&nbsp;
&nbsp;
Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.
&nbsp;
In order to resolve this error message, you can select the add condition and enter the amount. I have tried replicating it on our end, selecting the add condition and putting the amount in line to it, works. Hope it works for you too.
&nbsp;
Please feel free to post again I'm happy to assist.
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
&nbsp;
Cheers,
Princess

gdodd · Answer

Hi,Thanks for the reply, but won't that make it an "And" condition (i.e. both have to be true) instead of an "Or" condition (i.e. only one of these has to be true)?&nbsp;The amount on the bank feed can never be 2 amounts, so it can't work they are both "And" conditions.&nbsp;&nbsp;

princess_r · Answer

Hi GDodd&nbsp;
&nbsp;
Thank you for the reply. This is under investigation, our team is looking into it as quickly as possible. As of the moment, we can't enter 2 amounts. We can only enter one amount in one line, the best option we can do is to create separate bank rules for the different amounts.
&nbsp;
Cheers,
Princess

Forum Discussion

Bank Rules with multiple amounts

Looking for something else?

Related content

Bank rule issue

multiple credit card amounts paid from bank account

Bank Feeds Rules & Print Cheque

Error - 25: Invalid Amount

Multiple Currencies

Bank Feed Rules

Pay Superannuation multiple reversals

Incorrect amounts