Forum Discussion

SGL's avatar
SGL
Cover User
1 year ago

'Banking Hub Broken

When I click on "Banking>Banking Hub" I get the Error "Something Went wrong...." See attachment.   Tried it on different computers using the same account and different browsers but the same error a...
peterga's avatar
peterga
Experienced User
10 months ago

I have this same problem.

When I try to access linked accounts in BANKING > BANKING HUB, I get this message:
"Something went wrong
Try refreshing your browser
If the issue persists, contact MYOB support"

I have cleared cache and history

I have tried different browsers 

I have tried different devices

i have disabled firewall

I have updated browsers

I submitted a support ticket 5 days ago.

I was then told to do all the things above, which I already told them I had done in the original support ticket.

I have sent two follow up requests and no response.

What do I do now?

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi peterga,

    I can see that you've already reached out to our support team for assistance. Feel free to start a new post if you have further issues and one of us will be happy to assist.

    Regards,
    Earl

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