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PeterBor's avatar
PeterBor
Experienced User
18 days ago

Banking rules not working

Hi,   Is there an issue with the auto allocation rules not being applied?   I have some banking rules that have been working for at least 12 months to automatically allocate bank fees, interest a...
banking rules
  • Earl_HD's avatar
    Earl_HD
    17 days ago

    Hi PeterBor,

    We are currently aware of this issue and have a script that can be arranged on the back end to fix it. To proceed, I recommend reaching out to our support team directly. You can contact them via Live Chat through our virtual assistant at  MOCA or by submitting a support case at  http://myaccount.myob.com/.

    Regards,
    Earl

PeterBor's avatar
PeterBor
Experienced User
17 days ago

Hi Earl,

 

Thanks for your response. 

I have checked again today and the transactions have now been automatically allocated as per my banking rules. So all is OK for now.

Hopefully this will not be an issue next time.

Cheers

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