Credit card payment reconciling
Hi everyone, I am hope for some help with credit car payment plus the charge fee. Where do I reconcile it when the payment close the invoice off? Thank Enza
Forum Discussion
Hi MF_SD,
I noticed you could use a hand with reconciling your payments.
Usually, payments get reconciled to the bank account where you recorded them. If you entered them manually, just double-check which accounts you used to reconcile them. And if you're using the Online Invoice Payment feature, make sure to check the bank account where those payments are recorded from the OIP settings.
If you need more help with this, feel free to share some more details about what's going on.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
Hi Genreve,
Thank you for your reply. I have the right account number. Now I can not reconcile my accounts, as these transaction are sitting in there. How do I record these correctly. Hoping you can help me out, this is stressing me out. Thank you
Hi MF_SD,
Thanks for the follow-up and the screenshot.
Looking at the transactions in your screenshot, figuring out what's causing the out-of-balance might take a few steps. I'd recommend following the steps outlined in this other thread to see if those transactions are supposed to be from a previous reconciliation.
Additionally, I recommend reaching out to our virtual assistant, MOCA, on our website. Or you can request support via my account at myob.com to get some help from the support team.
And of course, if you've got any other questions or need more help, feel free to start up a new thread.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
