Credit card payment reconciling
Hi everyone, I am hope for some help with credit car payment plus the charge fee. Where do I reconcile it when the payment close the invoice off? Thank Enza
Forum Discussion
Hi, I'm just wondering how you went sorting this out? I am also having the same issue since the last myob update. The invoices have been closed off but the transaction is still sitting in my bank feeds. Thanks
Hi Carly881,
It seems like you're having a bit of trouble with the automatic matching of invoices instead of reconciling them.
Typically, if the invoice was paid through online invoice payment, it should automatically match with the bank feed without needing manual intervention. I suggest taking a look at this article 'Automatically Matching Online Invoice Payments' to troubleshoot why it's not working as expected.
After giving the article a read, if you still need assistance, just give us a shout. We're here to lend a hand. Or, if you prefer, you can reach out to our virtual assistant, MOCA, via this link: myob.com/support, for speedy support.
Thanks,
Genreve
