Credit card payment reconciling
Hi everyone, I am hope for some help with credit car payment plus the charge fee. Where do I reconcile it when the payment close the invoice off? Thank Enza
Forum Discussion
Hi @ Carly881,
Did you manage to get this rectified "Hi, I'm just wondering how you went sorting this out? I am also having the same issue since the last myob update. The invoices have been closed off but the transaction is still sitting in my bank feeds. Thanks " as I TOO are having the same issue.
The Invoice has been automatically closed off, but the funds are still sitting in my bank feed.
Looking forward to your reply :)
Hi Kym4
I was able to balance my accounts by allocating the bank feed payment to the ‘undeposited funds account’. This is where our online invoice payments come into and the fees are taken out of. By allocating the bank feed to the undeposited funds account everything balances. I phoned myob support for help on this but they were unable to work it out. It was my accountant in the end who came up with this solution. :)
