Forum Discussion

BookkeeperWA's avatar
BookkeeperWA
Cover User
2 years ago

credit card statement feed

we have a cancelled Westpac credit card and new westapc card, the bank feed is ready with the new card but can't be linked to an account- "2-1220 Westpac Visa" in MYOB. Error message: "Account cannot...
Hannah_V's avatar
Hannah_V
Former Staff
2 years ago

Hi BookkeeperWA 

 

Thank you for your post. If a bank account has already been linked to a bank feed it cannot be linked to a new bank feed again, you would need to create a new account to link to that bank feed.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Regards, 

Hannah

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