FINDING A CR NUMBER
My current problem is how do you search for a CR number..... MYOB are determined to maintain the CR number as all you can see in the match/allocate column of the bank transactions tab, but you cann...
Forum Discussion
Hi 4Annette,
Thanks for reaching out.
Sorry to hear about your difficulties with matching the bank feeds. Generally, if the date and the amount are the same for the bank feed and the payment it should show automatically as a possible match. I would recommend checking the transaction of the CR number and see if it was paid using the right bank account and if the dates and amount. If after making sure the information is correct it still does not automatically detects the transaction, I would suggest trying to match the bank feed to the invoice number connected to the CR.
Let us know if you require any further assistance with this. We're happy to help.
Cheers,
Genreve
