Forum Discussion

mletteriMYOB's avatar
13 days ago

I am new to MYOB AR and am trying to reconcile with oustanding itmes apearing in the wondow, I have reconciled for April 2026. Doe's anyone else have this problem, and if so how do you fix this?

I am new to MYOB AR and am trying to reconcile with oustanding itmes apearing in the wondow, I have reconciled for April 2026. Doe's anyone else have this problem, and if so how do you fix this?

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    12 days ago

    Hi mletteriMYOB,

    What usually appears in the Reconcile Accounts window depends on the statement date you’re reconciling to and whether there are any older transactions that are still unticked / unreconciled. If there are earlier items that weren’t fully reconciled, they can continue to show as outstanding even when you’re reconciling a later month like April 2026. You can reach out to our team for more help. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl