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greg10's avatar
greg10
User
2 years ago
Solved

Match Bill to Bank Transaction - Statement Text Error

I have created a bill and made a payment to the supplier.  The payment appears on my bank feed and when I match the transactions I can find the bill and it balances to the cent.  However, when I hit ...
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi greg10 

    Thank you for posting. 

     

    As Victoria1975 suggested, we need to check on how your file was set up. This Help Article Managing linked accounts is useful in knowing more information about linked accounts. 

     

    What we could do is check the linked accounts for electronic payment and make sure they are on the electronic clearing account. After making sure that the Bank account for electronic payments is already on the electronic clearing account, we could try and match the bank transaction again. 

    If you need further assistance or the issue still persists. Feel free to reply to this thread. 

     

    Best regards 

    Genreve.