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GoosesAccounts's avatar
GoosesAccounts
Experienced Cover User
8 months ago

Matched Bank feed Reappearing once matched

Does anyone know, why once I have allocated a bank feed transaction to customer invoices, it is reapparing on my bank feed?  The invoices are still showing as paid, so now I have a bank feed item that can't be allocated without having to go back through all the invoices, deleting the payment and reapplying? this is the second time its happened.

 

Thanks

1 Reply

  • Hi GoosesAccounts 

     

    Thanks for reaching out to the MYOB Community!

     

    If you have modified previously reconciled transactions, they may reappear. In this scenario, I would suggest navigating to Banking->Find transactions enter the transaction amount, and ensure there is no duplicate transaction. If no duplicates kindly take a screenshot of the transaction from the reconciled accounts and bank transaction screen, as this will help to investigate the issue.

     

    Regards

    Priya Selvaraj.