Forum Discussion

arjay's avatar
arjay
Experienced Cover User
3 years ago

Matching bank transactions

The upgrade to business has deleted some previously set up rules, but also automatically set some up to be motor vehicle expenses, but should be insurance or telephone or something else. 

Any ideas how to go though and sort out?

  • Hi arjay 

     

    Thanks for your post. This Help Article, Check your MYOB business after upgrading, has information on the changes to bank rules and what can affect whether your rules work in the new platform.

     

    I'll also give you these Help Articles to assist with bank rules:

    Create rules

    Managing rules

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • rjnixon10's avatar
      rjnixon10
      Contributing User

      Tracey,

      Thanks for the info - unfortunately didn't work.

      I have gone through manually to find problem matches - but unsure how to change these for the future transactions.

      Disappointing that there are such issues with the upgrade

      Rick

      • Tracey_H's avatar
        Tracey_H
        Former Staff

        rjnixon10 

         

        Hi Rick

         

        If you're having trouble with specific transactions not being automatically matched or matched incorrectly please provide details of those transactions so that I can assist further. Screenshots would be great.

         

        Make sure sensitive information is removed from screenshots prior to posting on the public Forum.