Forum Discussion

Brendan_Clement's avatar
11 months ago

Matching Transactions

In the past 6 months or so, I cannot match transactions. For example if I transfer funds from one bank account to another, and they both appear as unallocated transactions on the same day, when I click on allocate/match transaction, the matching transaction does not appear. Any suggestions please

  • Hi Brendan_Clement,

     

    Thank you for your post and a warm welcome to the Community Forum. I apologize for the delay in response.

     

    Understanding the importance of aligning your bank feeds with existing ledger transactions, I suggest verifying if the ledger transactions in question match the amount and date of the bank feed transactions. Please note, that if the ledger transactions have been reconciled previously or marked as checked in the reconcile accounts window, they won't appear in the bank transactions window for matching.

     

    If you find this response helpful in addressing your concern, feel free to mark it as an "Accepted Solution".

     

    Should you need any further assistance, please don't hesitate to let us know.

     

    Thanks,
    Genreve