Forum Discussion

adminplus2429's avatar
3 years ago

MIssing Bank Fee Transactions 27.2.22

Hello, I am preparing a BAS for quarter-end however when uploading my client's receipts I have noticed two missing transactions in MYOB bank feed. I have checked the paper statement and the transactions are present however they are not showing on the bank feed. Puzzlingly the account reconciles which I don't understand as surely the closing and opening balances would be wrong if transactions are not present. 

 

Can I import the bank feed manually and correct this? What is the best solution? Thank you in advance. 

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User

    If the bank reconciles but the transactions don't show it may be a date issue,

     

    Try going to the bank drop down select  find transactions and enter the amounts  ( expand the date range to prior to the month and past the end of the month)

     

    If there are not showing on the bank transaction list perhaps the client manually added them as they realised they were missing

     

    Some food for thought

     

    Lisa