Forum Discussion

mel12's avatar
mel12
Contributing User
2 years ago

Missing transactions in bank reconciliation

Hi, There a few transactions that are missing from bank reconciliation? they are present in bank transactions and were allocated correctly. They are all payroll transactions, i know i did make some ...
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi mel12 

 

Thanks for your post. 

 

If the transaction is missing for the Bank Reconciliation page the most common reason is the date range. Can you please follow this steps:

  • Go to Banking>> Reconcile Accounts
  • Enter a fake date after the latest statement date. 01/09/2023. Ignore the message about the transaction being future dated
  • Enter the Calculated Statement Balance into the Closings Statement Balance field, so that the Out of Balance is $0.00
  • Press the Reconcile button. This should then allow you undo the "fake" reconciliation and any other future dated transaction and the transaction show up for you to reconcile again. 

Let me know how you go. I'm happy to assist you further

 

cheers, 

Cel 

 

 

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