Forum Discussion

Danielle_G's avatar
Danielle_G
Experienced User
4 months ago
Solved

MYOB Auto Matching feature

How do I stop MYOB doing any sort of auto matching?   I have turned this off everywhere I can find, however things are still being matched, like payroll, account transfers etc.    And they are be...
  • Doreen_P's avatar
    Doreen_P
    4 months ago

    Hey Danielle_G,

     

    To stop MYOB from auto matching, head to your bank rules and toggle off any rule set to automatically match bank feed transactions. If you’ve already done this and things are still being matched, you can reach out to our team so they can check what's happening, and include a screenshot of the window where you’ve turned off auto matching. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
4 months ago

Hey Danielle_G,

 

To stop MYOB from auto matching, head to your bank rules and toggle off any rule set to automatically match bank feed transactions. If you’ve already done this and things are still being matched, you can reach out to our team so they can check what's happening, and include a screenshot of the window where you’ve turned off auto matching. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

 

Cheers,

Doreen

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